Energizing Tournament

htws9c9l · Posted: Sat 8:47, 17 Aug 2013 Post subject: the customer may watch you

toolbar creator Equipment can malfunction for many different reasons. Mechanical contacts and parts can wear out; wires can overheat and burn open or short out; parts may be damaged by impact or abrasion; etc. Equipment may operate in a fashion far different than it was designed to,[link widoczny dla zalogowanych], or not work at all.

Typically,[link widoczny dla zalogowanych], when equipment fails there is a sense of urgency to get it fixed and functioning again. If the faulty equipment is a part of an assembly line, the entire assembly line may very well be down causing unexpected “time off” and lost revenue. If you are at a customers site to repair equipment, the customer may watch you,[link widoczny dla zalogowanych], knowing they are paying for every minute you spend troubleshooting and repairing their equipment. Either one of these scenarios – and you can find more, can put loads of pressure on you to solve the issue quickly.

So, what is troubleshooting? It is the process of analyzing the behavior or operation of a faulty circuit to determine what exactly is wrong with the circuit. It then involves identifying the defective component(s) and repairing the circuit.

Depending on the kind of equipment, troubleshooting can be a very challenging task. Sometimes problems are easily diagnosed and the problem component easily visible. Other times the symptoms in addition to the faulty component is often difficult to diagnose. A defective relay with visual signs of burning will be easy to identify,[link widoczny dla zalogowanych], whereas an intermittent problem caused by a high resistance connection can be much more difficult to find.

What makes an expert Troubleshooter? One trait of expert troubleshooters is they are able to find virtually any fault in a reasonable quantity of time. Easy faults,[link widoczny dla zalogowanych], complicated faults, they find them all. Another trait is they typically replace only the components which are defective. They appear to have a knack for finding out exactly what's wrong. No trial and error here. So what is their secret?

You might believe that an individual who has a good understanding of how the equipment works,[link widoczny dla zalogowanych], must be able to troubleshoot it effectively. Being good at troubleshooting requires more than this.

Expert troubleshooters have a good understanding of the operation of electrical components that are used in circuits they are knowledgeable about,[link widoczny dla zalogowanych], and even ones they are not. They use a system or approach that allows them to logically and systematically analyze a circuit and determine exactly what's wrong. Additionally understand and effectively use tools including prints,[link widoczny dla zalogowanych], diagrams and test instruments to locate defective components. Finally,[link widoczny dla zalogowanych], they have had the chance to develop and refine their troubleshooting skills. If you wish to fault find like the pros you will need to develop your skills in each of these areas.

You need to be able to work out how the circuit works under normal conditions and what effect changing one of the circuit inputs has on the circuit operation. For instance,[link widoczny dla zalogowanych], what happens to the overall circuit operation when a push button is pressed; which relays energy,[link widoczny dla zalogowanych], which lights illuminate, does the pump start or stop,[link widoczny dla zalogowanych], etc. You also need to be able to work out what effect a faulty component may have on the circuit operation.
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